Enterprise messaging and social communications are an integral part of any large organization. Instant messaging (IM), both internal and external, represents a growing segment of most organizations’ messaging traffic. While most organizations have existing systems in place to capture, filter, and search the enterprise email platform, many organizations lack a system to capture, search, and monitor internal IM traffic. With the continued deployment of internal IM systems, and emerging social platforms, organizations should include their internal IM traffic and usage to their messaging and eDiscovery strategy.
We’ve heard from customers that internal IM usage is outpacing email traffic. Now that everyone has secured email compliance, IM is next! With Instant, you can quickly and easily centralize archiving, perform e-discovery and integrate with your existing 3rd party compliance software to satisfy corporate IM compliance requirements and audits when they arise. Instant Technologies develops social applications for the enterprise, for both Sametime and Lync. Our applications easily integrate with your existing infrastructure and enable you to perform search and eDiscovery on IM logs and keywords.
Instant Archive Viewer – Search and Discovery for Microsoft OCS & Lync 2010
Instant Archive Viewer allows a user, supervisor, or compliance officer to search and view IM chat history.
Archive Viewer for Microsoft Office Communications Server offers three distinct OCS search, retrieval, and discovery roles:
End User Archive Search and Retrieval gives end users access to their own past Microsoft UC conversations.
Departmental Archive Search and Retrieval gives managers the ability to monitor chats of employees in their respective departments.
Enterprise IM Search and Discovery consists of a powerful search and discovery module that enables a user with ‘super admin’ privileges to conduct organization-wide audits of all conversations by all users in the environment.
Instant IMtegrity Archives – Sametime Chat Archiving, Search and Discovery for Regulatory Compliance
Instant IMtegrity Archives leverages your existing technologies and your administrators’ existing skills. It is tightly integrated with the underlying Sametime infrastructure to enhance the value of your investments in IBM technology and training. Deployment of any additional appliances or hardware is not needed, and IMtegrity’s native Sametime design eliminates the need for additional proxy servers.
Instant IMtegrity helps organizations meet regulatory compliance requirements and enforce internal IM usage policies. IMtegrity is an “easy install”, is highly scalable and is a stable Sametime archiving application. Instant IMtegrity is in use at many of the leading financial service organizations.
Whether you are in a Microsoft environment or an IBM environment, Instant Technologies has products designed to archive, search, review and report on your IM logs. Contact us today to get compliant! www.instant-tech.com or @teaminstant on Twitter.